How to Apply for IESCO New Connection: Step-by-Step Process

Getting a new electricity connection from IESCO involves a clear, step-by-step process — but knowing what documents to prepare, how much it costs, and how long it takes can save you multiple trips to the office.

This guide covers the complete application process for residential, commercial, and industrial connections — from document submission to meter installation.

Digital electricity meter and IESCO new connection banner showing the process of applying for a new electricity connection

Required Documents

Gather these documents before visiting the IESCO Sub-Division Office. Incomplete applications are the most common reason for delays.

For Residential Connection

  • CNIC — Copy of your National Identity Card
  • Ownership proof — Property tax receipt, allotment letter, or registry
  • Permission letter from owner — Required only if you are a tenant
  • Wiring contractor report — Must be from a licensed electrician registered with IESCO

For Commercial, Industrial, or Agricultural Connection

  • All residential documents listed above
  • NTN certificate and business registration documents
  • Site plan of the premises
  • Load estimate — Total electricity load required in kilowatts

Tip: Get your wiring report from an IESCO-registered contractor only. Reports from unregistered electricians are rejected at the office.

Step-by-Step Application Process

1- Submit your application — Visit the nearest IESCO Sub-Division Office with all required documents. You can also download the application form from iesco.com.pk and fill it out before visiting.
2- Receive your tracking number — After submission, IESCO gives you an application tracking number. Keep this safely — you will need it to follow up on your application status.
3- Site survey — IESCO sends a team to inspect your property, verify the location, and assess the load requirement. Be present at the property on the survey day.
4- Demand notice — If the survey is clear, IESCO issues a demand notice listing all charges: connection fee, security deposit, and service line costs.
5- Pay the demand notice — Pay the amount at any designated bank or IESCO collection office. Keep the paid receipt — you will submit it to IESCO as proof of payment.
6- Meter installation — After payment verification, IESCO installs your meter. Residential connections get a single-phase meter. High-load commercial or industrial setups get a three-phase meter.

IESCO new connection online application form showing subdivision details, distribution company selection, category type, and connection type and much more option

Important: Do not pay anyone who asks for cash informally to speed up the process. All IESCO payments are made at designated banks only.

IESCO New Connection Processing Time

Processing time depends on your required load. Here are the official IESCO timelines:

Load categorySanctioned LoadProcessing Time
1- Small Residential / CommercialLoad (up to 15KW)30 Days
2- Medium CommercialLoad (above 15KW but not exceeding 70KW)53 Days
3- Large Commercial / IndustrialLoad (above 70KW but not exceeding 500KW)73 Days
4- Heavy IndustrialLoad (above 500KW but not exceeding 5000KW)106 Days
5- Grid-Level LoadAll loads at 66KV and aboveAs per specific case

These are maximum processing times as per IESCO policy. Straightforward residential applications are often completed faster if all documents are complete.

Connection Fee and Charges

The total cost of a new connection depends on the service line length, meter type, and load requirement. Here is a breakdown of each charge:


● Single-phase Meter — Residential and Small Commercial connections:

Sr.NoLength of ServiceCost
1Up to 20 metersRs. 8,500/-
2Above 20 and up to 30 metersRs. 10,500/-
3Above 30 and up to 40 metersRs. 11,500/-
4Above 40 meters and up to 100 meters (1 Pole, excluding Housing Societies)Rs. 11,000 + Rs. 800 per meter above 40 meters
5Above 100 meters and up to 160 meters (2 Poles, excluding Housing Societies)Rs. 60,000 + Rs. 1000 per meter above 100 meters

● Three-phase Meter — Commercial and Industrial

Sr.NoLength of ServiceCost
1Up to 20 metersRs. 36,500/-
2Up to 30 metersRs. 43,000/-
3Up to 40 metersRs. 50,000/-
4Above 40 metersActual cost based on the latest IESCO material rates

Other Charges

  • Security deposit — A refundable amount based on your sanctioned load. Returned when you close the connection after settling all dues.
  • Service line charges — If IESCO needs to install extra poles or wiring to reach your property, additional charges apply based on distance.
  • Underground wiring — Costs extra if your area requires underground cabling instead of overhead lines.

Frequently Asked Question(FAQs)

Currently, you must visit the nearest IESCO Sub-Division Office in person to submit your documents. However, you can download the application form from iesco.com.pk and fill it out beforehand to save time at the office.

Yes. Tenants can apply, but must provide a permission letter from the property owner along with the owner’s CNIC copy. Without this letter, IESCO will not process the application.

The security deposit is a refundable amount IESCO holds against your account. It is calculated based on your sanctioned load. You get it back in full when you permanently close your connection after clearing all outstanding dues.

Contact IESCO’s helpline at 118 with your application tracking number. You can also visit the Sub-Division Office directly and request a status update. If the delay is on IESCO’s side, they are required to process within the official timelines.

Yes. You can apply for a load enhancement at your IESCO Sub-Division Office. You will need to submit a fresh wiring contractor report showing the updated load requirement. An additional security deposit may apply for the increased load.